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About Benysofer
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An aesthetically appealing, fully database driven, password protected B2B online application to be used for
displaying and searching the latest inventory, and corporate information. Fully integrated with Beny Sofer’s
internal system and complete with a full-featured backend management console, the site allows administrators
to monitor, manage, and track corporate user accounts, orders, enquiries, and set customer-specific viewing
permissions and price levels.
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Benysofer.com has data dissemination engine that
extracts information from third party diamond inventory management software, RightClick®. The engine runs as a
batch process and updates the online database with the latest inventory data, making it available for clients
to query. This self-support system is now helping Beny Sofer service more customers faster and more efficiently,
and has already reduced the support call volumes significantly. Encouraged by the results so far, Beny Sofer plans
to continue investing proactively into technology over the next year by porting more of their business processes
online and thereby improving their bottom line.
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